A petrochemical company asked PDM, because of our experience and knowledge about best practices in the maintenance department, to implement a KPI (Key Performance Indicator) management system for the maintenance department.

Why?

• This way the maintenance department knows when and how to react to achieve the company goals
• Brings fundamental insights for continuous improvement and prioritization of improvements
• Measures the impact of implemented improvement actions

Deliverables

• Company goals translated to KPI's for the maintenance department
• Definition of frequency, measuring method and owner (manager, planner, reliability, engineer, supervisor, technicians) for each KPI
• Developed KPI dashboards for tracking and visualizing maintenance KPI targets vs KPI actuals
• Defined how to react when the KPI targets are not realized

Example of visualization of 2 maintenance KPI's