BASF produces the building blocks of the chemical industry and the starting materials for numerous processing industries. With 115.000 employees and HQ in Ludwigshafen, Germany, it generates a turnover 74 billion euro worldwide.
The overall objective was to increase ownership and compliance towards Operational Contractor Management in four plants at the site in Antwerp, Belgium.
The expected deliverables to be achieved
were:
Conducting the initial analysis by designing and implementing the best workflow, including a performance steering system at two plants, the focus was on the required behavioral change in order to ensure ownership within the teams at plant level.
Designing and implementing Key Performance Indicators (KPI’s) allowed the teams to steer the overall process and future implementations in a sustainable manner.
Pay for performance was improved by 10%, and with the largest contractor cost savings of up to 8% were realised!
The most important improvements were of strategic and operational importance considering the following:
The project has also brought BASF Antwerp detailed performance reporting on this topic. Combined with an internal department and structure that provides follow up, we are confident that we will be able to continue to improve the Performance ratio in order to gain significant cost savings for our organization.